Problem posting photos in the idea gallery

[Silje BeateGeek]

Hi!
I have tried to add a makeup I’ve done in the idea gallery ..

When selecting a main image, and then I choose four more in the next step. But after I published my make-up. Only one of the 4 pictures I have selected in the second step is added where the main picture should be, and it’s just the image that pops up in the post I posted.

I have tried several times to post the same makeup and it happens every time I try, even with several days apart. I have also tried using different browsers.

Hope you have answers to what’s wrong

[AroModerator]

What browser are you using, and what are the file names for the images?

[Silje BeateGeek]

I have tried with Google Chrome and Internet explorer. Det first entry i posted went fine with Chrome.

The images filenames is SAM_4262, SAM_4266 and SAM_4272..

[Silje BeateGeek]

And is JPG files

[AroModerator]

Thank you so much.

I just attempted to replicate the issue and had no success, as in everything went perfectly fine and I was unable to get the system to create the same issue you experience. There could be a number of reasons why that is, but the only option I have is to ask if you could please add a look and then link the post here so I can take a look at the issue you’re describing in action.

[Silje BeateGeek]

http://www.makeupgeek.com/idea-gallery/look/golden-makeup-with-mug-shadows-3/

I did with this as I have tried before. Exactly the same makeup.
Here I have tried to enter the main image, and 2 extra on the next step. The main picture on the link, is one of the two I’ve tried to be added as extra.

[AroModerator]

Thank you so much for doing this.

Could you please give me the full name of the images you tried to upload.

[Silje BeateGeek]

Main images: SAM_4262.JPG
Other images: SAM_4272.JPG

The images that is the main images now: SAM_4266.JPG

[AroModerator]

What size are the images you’re using?

[Silje BeateGeek]

The largest is 3,24 MB. Is it a size limit?

[MariellaKey Master]

@Silje Beate we’re contacting the tech team, thanks for your patience!

[Silje BeateGeek]

No problem!

[Martina O.Geek]

I also have a problem with publishing photos in the idea gallery, i just choose one main picture for the look , but it does not upload it :/ then the look with the description is uploaded but without the picture , so weird.

[Silje BeateGeek]

I thought maybe you wanted to know this:

I did enter a new look the other day, and it went as it should. I got all the images i wanted! Yay!

But now when I tried another time, i got to the page where I added 4 images, and when I was ready for the next page, I was thrown back to the start again. Tried to enter it in Chrome and Internet Explorer and got the same result. I did also try a couple of times, but the same happend all the times i tried.

Alle the images was in JPG and they where all under 4 MB.

Hope you get it fixed soon!

[KahimeGeek]

I’ve tried also adding looks, yet the pictures won’t load.
I thought it was the browser so I tried switching and nothing.
I tried this a week or so ago, and then tried again today.
/: The pictures still won’t load.

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