This topic contains 15 replies, has 11 voices, and was last updated by 
Jennifer Leighton 2 months, 2 weeks ago.
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Hi Cal! I assume you´re from the States, but anyway I will post my review here hoping is interesting for you or other girls
I´m from Spain, and I´ve been subscribed to Glossybox Spain for 3 months (october – december 2011). I subscribed because the first box (september 2011) they sent was so cool: it included a mini blush from MUFE, a nail polish from CND, a Nuxe oil for hair… Unfortunately I subscribed later and didn´t catch that amazing box but it encouraged me to subscribe for the next one. And here started the problems… (be ready, this is going to be a long post)
Glossybox Spain (as in other countries) promised to send high end brands products in decent samples (not miniatures) and full size products along with mid end brands known in the beauty market. Also, when you register in the website you must fill a full profile on how´s your skintone (fair, medium, dry, oily, etc.) what kind of colors you prefer (naturals, dramatic), what you prefer to be send (skincare, cosmetics, nail polishes & treatments) etc. so when you received your box, is a customized beauty box depending on your preferences.
The first box I received was not as good as I thought, but not bad: a 5ml Estee Lauder eye cream (which I loved), full size Kryolan gloss (I specified in my preferences that I prefered lipstick to gloss, but ok), and the worst part comes here, a cleanser and a moisturizer of 5 ml each for combo/oily skin (I have dry skin, and btw, the cleanser smelled horribly and was itchy on my mom´s combo skin), and a body lotion that smelled like dirty old lady from an unknown brand which I lately found it could be bought at what in the States you call “dollar stores” (yeah, high end brand lol)
The second box I received was pretty good: a sample of Moroccanoil, samples of a cleanser and a moisturizer from a french brand which really helped my skin because it was targeted to women with dry skin, a miniature nail polish from an unknown brand and a shower gel. The shower gel was nothing to write home about, and I do honestly thought “why they send me a shower gel to try from a brand I don´t know and that is not sold in the 90% of the stores here in Spain?”. The worst part was I specified in my profile I didn´t want any kind of nail polishes or nail stuff related, and they sent me the nail polish in an awful color. Also, there were negative feedbacks on the Glossybox Spain Facebook page because lots of girls clearly stated in their profiles they had combo or oily skin and they were sent a cleanser and a moisturizer for dry skin. This is when I realized the boxes were not customized: we all had the same boxes no matter if we stated on the Glossybox profiles that our skin was dry, or dark, fair, or oily.
I´m not gonna say a lot more, but the third box was the one which made me say “enough is enough”: more and more skincare products (4 out of 6 products were all skincare related; I specified I wanted to be sent skincare products but also makeup) and the best part: a shower gel from Rituals… FOR MEN! Not that kind of unisex gel, not, it had a so so MALE smell! The good part is I gave it to my boyfriend and he was really happy
I (and other girls who posted about this on Facebook about the same problem) wrote to the Glossybox customer service and they promise to send us a Rituals shower gel for girls or at least with a less macho men smell in a week or two. This was in December, still waiting for that gel in June! LOLNow sometimes I just take a look at the Glossybox Spain Facebook to see what´s going on and the negative comments and feedback about the products they sent and their customer service is increasing considerably (when I was subscribed, I was paying 10€ each month, now since May is 15€ a month and the last box they sent was worth 9,80€… yes, 9,80€ while you pay 15€ a month for each box).
I want to be clear and say this is in the Spanish Glossybox, don´t know if other countries have the same issues or are better products and conditions. But for me is clear: I won´t waste again money in any of these kind of boxes (I saw spanish bloggers who are subscribed to other beauty boxes like Box Privée, Glamourum, Going Chic, etc. and have same issues as Glossybox). I could save myself 30€ in those 3 months and spend them in other cosmetics I was really interested.
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